Frequently Asked Questions

General Questions

  • What can I consign?
    We accept a wide range of items, including:

    • Clothing & Shoes: Casual to dressy, affordable to designer (e.g., scrubs, maternity, pajamas, etc.).

    • Accessories: Purses, scarves, jewelry, wallets, gym bags, lunch totes, cosmetic bags, sunglasses, watches, and more.

    • Also, if you sign up to consign, you will receive a seller kit via email with valuable information to help you prepare to sell.

  • What brands do you accept?
    We accept any item that is new with tags or in great condition, with two exceptions: we do not accept items from Shein and Temu. Exceptions may be made for a higher quality item. Popular brands like Walmart, Target, Old Navy, Maurices, New York & Co., Kohl’s, Lilly Pulitzer, Lululemon, Athleta, Chico’s, and many others are welcome.

  • Is there a limit to the number of items I can consign?
    Currently, there is no limit to the number of items you can consign unless you participate in the 2 Busy 2 Tag Program and have a 175 item limit. This can be any combination of clothing, shoes, jewelry, purses, etc. If you are over 175, we charge $10 extra up to 225, $10 extra at 226, and then $10 extra for every 25 items.

  • When and where will the sales take place?
    We host two pop-up sales per year. Sales will be held in the Piedmont Triad Area but since they are “pop ups”, our locations will vary. Keep checking social media & we will announce the location asap.

    • Spring Sale: Features spring and summer items.

    • Fall Sale: Features fall and winter items.

      Exact dates and locations will be announced via social media (Instagram and Facebook) and our website.

    • What are the sale hours?

      • Presale for VIPs with Consignors & Volunteers (must work 10 hours if you are a volunteer only) begin the Sunday evening prior to the general public sale starting at 4PM. There is a $10 fee paid in cash at the door and you must preregister as spaces are limited!

      • Community Heroes & essential workers can shop our presale the Sunday evening prior beginning at 6PM. We do not charge heroes to go to this presale, just simply bring your badge/ID card. You must preregister as spaces are limited!

      • Fabulous Friday 1/2 off Presale begins at 5:30PM for VIPs and consignors that have worked 10 hours. All others interested in being a VIP shopper for Friday evening must pay $10 cash at the door and must preregister as spaces are limited!

      • General Public: Monday-Sunday (hours vary slightly but are posted on our Home page)

      • Can I bring a bag to carry my purchased items in?

        There isn’t any need as we will provide large IKEA bags to shop with and as well as paper bags to carry your purchases home in.

Preparing Your Items

  • Do I need to hang my clothing before bringing it in?
    Yes, please hang all of your items uniformly and place all clothing on the hanger so that it looks like a “question mark” for optimal presentation.

  • How should I bring jewelry and shoes?

    • Jewelry: Secure each piece to your printed cardstock tag. Check previous instructions.

    • Shoes: Tape your tag inside one shoe. Do not zip-tie shoes together—we’ll keep pairs together for you. If they have a buckle/zipper, you may attach your tag to that.

  • What condition do my items need to be in?
    All items must be:

    • Clean, wrinkle-free, and free of stains, holes, or tears. Holes & tears are acceptable if they are distressed for style.

    • Free of pilling, pet hair, or odors.

    • Shoes and bags (purses, wallets, etc.) should be clean inside and out.
      A good rule of thumb: Ask yourself, “Would I purchase this item?” If the answer is no, it’s best not to consign it.

  • Can I consign undergarments or pajamas?

    • Undergarments: Must be new with tags (except shapewear, which can be gently used).

    • Pajamas: Gently used pajamas in great condition are accepted.

    • Swimsuits: Must be new with tags.

Pricing and Earnings

  • Who decides the price of my items?
    You set the price for each item. A good rule of thumb is to price items at 25–40% of the original retail price, then adjust based on brand, condition, and style. Once you register, you will be emailed an information packet that contains our helpful Pricing Guidelines Chart.

  • Do I have to allow my items to be discounted and donated?
    No, you do not have to discount your items. However, consignors that do allow discounts see an increase to their earnings particularly on Saturday; you simply must price your items so that if an item sales at 1/2 off, you are satisfied.

  • As you key your items into the consignment system, you will be asked if you want to discount as well as donate. You may discount and not donate. If you elect to this combination, items will be discounted in the 1/2 off sale and you must pick up your items Saturday evening. If you decide to discount and donate, it will go as follows:

    • 50% Off: Friday evening for VIPs and all day Saturday for the general public.

    • Sunday Mystery Discount (55–70% Off): Determined by a spin-the-wheel event Saturday night.

  • How much does it cost to sell my items?
    *
    Regular Consigners pay a non-refundable $30 consignment fee to participate.

    * Consignment fees help cover location expenses, advertising, and other costs associated with having the sale. You can absolutely recoup these costs through your sales.

    * We offer a very limited number of mobile pick up appointments. There is an additional $10 fee that will be deducted at the end of the sale from your earnings for this add on service. The additional cost is to account for traveling to pick up your items, storing them prior to the sale, taking them to the sale location, unloading and doing additional prep work needed such as steaming touch ups.

    * 2 Busy 2 Tag consignors pay a $30 concierge fee. You must still register on our website. You will then click on the 2 Busy 2 Tag link. This is a concierge service and this fee is in addition to your $30 consignment fee paid at registration. There are also additional fees for going over the item limits. We will deduct your additional fees from your earnings at the end of the consignment sale. We will provide hangers and all supplies, steam, price and tag your items for you. 2 Busy to Tag consignment percentage starts at 50%. Earnings can be increased up to 65% by volunteering. Spaces are limited. Follow the 2 Busy 2 Tag link to get registered. Once you are registered, you will need to select a drop off appointment.

    Once we receive your items, we will get them priced and keyed into the online system. Once entered, we will notify you via email that your items have been priced and keyed. You will then have 12 hours to make changes to your items before tags are printed. You will also need to mark the items some or all DISCOUNT or DONATE. If you fail to make changes during the specified time frame, tags will be printed and all items will be considered the property of Uniquely Upcycled LLC and will be marked DISCOUNT and DONATE.

    * Currently, all consignment fees are paid through PayPal.

  • How much will I make?

    • Base Earnings: 55% of your sales for all consigners except 2 Busy 2 Tag which start at 50%

    • Increased Earnings: Volunteer before or during the sale to earn up to 70% for all regular consigners.

    • Each shift worked increases your payout percentage five additional percent (i.e., 1 shift = 60%, 2 shifts = 65%, 3 shifts = 70% and 4 shifts = 70% plus be able to attend the 1/2 off presale on Friday evening before the general public)

  • When and how do I get paid?
    After the sale, please allow 7–10 days for us to finalize records. You’ll receive a paper check via email.

Volunteering and Perks

  • Can I volunteer to increase my earnings?
    Yes! Consignors volunteering before or during the sale can increase earnings from 55% up to 70%. Volunteer percentages go up 5% for each shift worked (i.e., 1 shift - percentage increases to 60%, 2 shifts - percentage increases to 65% and 3 shifts your percentage goes to 70%).

  • Do I get early access to the sale?
    Yes! Consignors and volunteers can shop on Sunday evening before the sale opens to the public. If you are a volunteer only, you must agree to work 10 hours.

Pickup and Donations

  • When may I pick up unsold items that I don’t want to donate? If you do not want to donate your items, you must pick them up on Saturday evening (6:30 PM - 7:30PM) before the mega sale day. We will begin pulling your clothing and any designer items at 5PM. We will not be able to pull accessories and shoes but you can come in at 5PM to pull those items and help us pull your clothing.

  • What happens if I don’t pick up my items?
    Items not picked up by the specified time will be moved to our Sunday Mega Sale and unsold items will be donated. We do not hold any items. You may have someone pick your items up with prior approval.

Additional Questions

  • Do I need to supply my hangers?
    Yes, every consignor except those that are 2 Busy 2 Tag, supply their own hangers. Also, plastic hangers are preferred. At the end of the sale, you’re welcome to take home extra hangers while supplies last.

  • What items are unacceptable?
    We do not accept:

    • Items from Shein and Temu unless an item is of higher quality. We do occasionally make exceptions.

    • Used bras, underwear, socks, or bathing suits.

    • Faded, stained, wrinkled, damaged items or items that have bad odors.

    • Items with pet hair, cigarette smoke odors, or pilling.

    • When choosing what to sell ask yourself, “Would I buy this?”

  • Can I consign wedding dresses?
    No, we do not accept wedding dresses. However, we do accept other formal wear (e.g., cocktail dresses, prom dresses, etc.).

  • What if I want to consign but I don’t have time to get my items priced and tagged?

    Don’t worry at all! We offer a concierge service and will do it for you. Sign up for a “2 Busy 2 Tag” spot and we do the work for you. The item limit without additional charges is 175. Simply bring all your clean items to us and we will steam them, price them and tag them for you. These spots are limited. We charge a $30 fee for the materials and time required to get your items ready to sale. Your consigner percentage starts at 50% but you can increase that if you volunteer. There are additional fees when you exceed item limits. If you bring your items in a reusable tote, please let us know you want that back and if so make sure your name is clearly labeled on it.

  • What is a VIP ticket?

    There are a limited number of VIP tickets for sale. These tickets allow you to shop with a small number of other shoppers prior to the general public.

  • We host two VIP pre-sales. The first event is the Sunday evening prior to opening to the general public on Monday. This means you get first dibs on all the amazing items. Consignors are able to attend the presale on Sunday along with volunteers helping at the sale with a minimum of 10 hours. The second VIP event occurs on Friday evening before the general public 1/2 off sale on Saturday. VIPs must pre-register to shop 1/2 off early and plan to pay $10 cash at the door. PREREGISTRATION is required for both sales by ALL attending (i.e., including consignors & volunteers).

  • What is a clear bag policy and why do you have one?

    A clear bag policy is exactly that. We request that you bring a clear tote bag, zip lock bag or clear fannie pack in to shop. This protects our consigners by making sure items are taken out only after they have been purchased. It is also our effort for customers to have a safe shopping experience. We truly appreciate your help in maintaining this policy.

  • What forms of payment are accepted at the sale?

    We accept CASH and all major credit cards.

Still, Have Questions?

If you don’t see your question, feel free to reach out to us at our email address, Uniquelyupcycledllc@gmail.com. We’re happy to help!